Introduction
This Privacy Policy explains what information TikoCommentcollects, how we use it, and the choices available to you when you create, export, or save social media comment mockups.
Information We Collect
1. Information You Provide Directly
- Account Information: Your name, email address, avatar, and other information you provide when registering or updating your account
- Payment Information: Payment details processed securely through third-party payment processors; we do not store your complete card information
- User-Generated Content: Comment text, usernames, comment settings, uploaded profile images, generated PNG or ZIP files, and related export history
- Contact Information: Information you provide when contacting our support team
2. Information Collected Automatically
When you visit or use our services, we may automatically collect the following information:
- Device Information: Including your IP address, browser type, operating system, and device identifiers
- Usage Data: Information about how you use our services, including access times, pages viewed, export events, and errors
- Cookies and Similar Technologies: Cookies and session identifiers used for sign-in, preferences, anonymous export limits, security, and analytics where enabled
How We Use Your Information
- Service Delivery: Managing your account, processing transactions, generating comment mockups, storing export history, and providing customer support
- File Processing: Processing uploaded profile images and generated exports through our storage provider so you can download the original files again
- Service Improvement: Analyzing usage patterns to optimize performance, improve features, and develop new capabilities
- Communication: Sending account-related notifications, service updates, and subscription information
- Security: Detecting and preventing fraud, abuse, and unauthorized access
- Marketing: Sending product updates and promotional information only if you have opted in
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We work with trusted third-party service providers who help us operate the service, such as authentication, payment processing, database and cloud storage, email delivery, security, and analytics. They may process the information needed to provide those services
- Legal Requirements: When disclosure is required by law or necessary to protect our rights, safety, or the rights of others
Data Storage and Security
We use reasonable technical and organizational measures designed to protect your personal information:
- Payment information is processed securely through third-party payment processors; we do not store your complete payment card details
- Encrypted connections are used to transmit service data
- Access to personal data is limited to people and service providers who need it to operate the service
- No online service or storage system can guarantee complete security
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy:
- Account Information: Retained as long as your account is active or as needed to provide you with our services
- User Content: Comment snapshots, uploaded avatars, PNG images, and ZIP files are stored for History
- Transaction Records: Maintained as required by law for accounting and legal compliance purposes
Your Rights and Choices
Depending on applicable laws in your jurisdiction, you may have the right to:
- Access: Obtain a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information
- Restriction: Request that we limit the processing of your personal information
- Data Portability: Obtain your data in a portable format
Cookie Policy
We use cookies and similar technologies to collect information and improve your experience. Cookies are small text files placed on your device that help us provide a better user experience.
The types of cookies we use include:
- Necessary Cookies: Essential for basic website functionality, including authentication and session management
- Analytics Cookies: Help us understand how visitors interact with our website
- Advertising Cookies: Used to display relevant advertisements
- Performance Cookies: Help us optimize website performance
You can control or delete cookies through your browser settings. Disabling certain cookies may affect your experience on our website.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you discover that we may have collected personal information from a child under 13, please contact us, and we will promptly take steps to delete that information.
International Data Transfers
Your information may be processed and stored in countries outside your country of residence. We take appropriate measures to ensure your personal information receives adequate protection in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will post the revised policy on our website and update the effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: